Bellasera Tuscan Villas

Role: CEO
Overview: Worked with the Owner Association and Strata Corporation to oversee property operations.
Challenges: Navigating legal changes and aligning operations with long-term goals.
Solutions: Led a full legal and operational restructure, including a unanimous vote to amend the headlease and subleases, while developing a five-year strategic plan to transition the property to traditional strata.
Results: Successfully restructured operations, improved governance, and supported the property’s long-term sustainability.

Silvertip Heli-Skiing Lodge

Role: Lodge Manager
Overview: Manage all logistics and guest services at a remote, off-grid luxury heli-skiing lodge.
Challenges: Navigating operations in a remote environment, ensuring consistent quality for high-end clientele, and managing seasonal fluctuations.
Solutions: Enhanced service quality, streamlined procedures, and diversified operations by introducing fishing tours and wellness retreats.
Results: Increased seasonal occupancy, improved guest satisfaction, and established additional revenue streams.

Various Resorts in the Okanagan

Role: Consultant and Senior Advisor
Overview: Provided operational oversight and strategic guidance for several resorts across the Okanagan, including beachfront and vacation properties.
Challenges: Addressing diverse operational inefficiencies and aligning with unique property visions.
Solutions: Supported staff training, streamlined operations, and implemented improved workflows tailored to each property.
Results: Enhanced guest experiences, operational efficiency, and profitability across multiple properties.

Remote Lodges, Heritage Venues & Boutique Hotels

Role: Executive Oversight, Operational Strategy, Guest Experience Alignment
Overview: Food service has been a recurring thread throughout my leadership career, whether managing high-end culinary operations at a heli-ski lodge or reviving post-pandemic kitchen services at a historic site. I've overseen every aspect of kitchen operations: hiring, compliance, menus, cost control, and guest experience integration.
Challenges: Remote logistics, seasonal staffing, aligning leased spaces with brand standards, and maintaining quality under fluctuating demand.

Solutions:
- At Silvertip Lodge, managed all aspects of high-end food service across heli-ski and summer seasons, ensuring seamless execution despite remote constraints.
- At Historic O’Keefe Ranch, supported the restart of kitchen operations post-COVID and provided oversight on leased food service contracts.
- Led food-centered fundraisers and events, often coordinating full-service delivery in non-traditional spaces.
- At various Boutique Hotels across British Columbia and Alberta, ensured unified branding, coordinated promotions, and supported cross-department success despite separate operational models.
Results: Elevated guest satisfaction, streamlined food service workflows, strengthened vendor partnerships, and positioned F&B as a value-driving asset within broader operations.

Keystone Property Management

Role: Co-owner, President, and Managing Broker
Overview: As a 50/50 co-owner, I oversee strategic direction, rental division operations, and stakeholder relationships. I collaborate equally with my partner to manage company operations and ensure alignment with our shared vision.
Challenges: Balancing operational demands, regulatory compliance, and strategic growth initiatives.
Solutions: Established clear communication protocols for co-management, implemented streamlined operational systems, and led key strategic initiatives to expand service offerings.
Results: Increased client satisfaction, strengthened tenant retention, and enhanced operational efficiency, contributing to sustained growth and profitability.
Challenges: Managing a diverse portfolio of rental properties while maintaining high standards.
Solutions: Implemented streamlined processes and supported regulatory compliance.
Results: Improved owner retention, streamlined operations, and expanded the company’s service offerings.

Mursoft Technologies Ltd.

Role: Co-owner (Canada) & Project Manager
Overview: Mursoft builds niche software for niche markets. As a co-founder of the Canadian branch (established with a European partner), I’ve helped shape its first Canadian product designed specifically for property management and currently powering operations at Keystone.
Challenges: Bringing a new product to market in a competitive tech space while balancing customization with scalability. The urgency created by COVID-19 demanded faster deployment timelines, while rapid advancements in computing—especially AI—continue to reshape user expectations and system capabilities.
Solutions: Assisted with project oversight, user interface planning, and pre-launch marketing strategy for the Canadian rollout. Focused on creating intuitive systems that solve real-world operational pain points.
Results: Enabled Keystone Property Management Ltd. to scale efficiently and prepared Mursoft’s Canadian launch for broader market adoption in 2026.

Canada Day Society

Role: Vice President
Overview: Planned and executed large-scale community events celebrating Canada Day.
Challenges: Securing funding, managing logistics, and coordinating volunteers.
Solutions: Built strong community partnerships and streamlined event workflows.
Results: Delivered successful events that strengthened community engagement.

Seniors Housing Initiative

Role: Project Manager
Overview: Managed the operational development of a non-profit housing project focused on providing affordable housing solutions for seniors.
Challenges: Navigating regulatory requirements, financial constraints, and ensuring community alignment.
Solutions: Successfully coordinated with stakeholders and implemented efficient project management practices.
Results: Delivered a sustainable housing solution that met community needs and improved quality of life for seniors.

Historic O’Keefe Ranch

Role: CEO and Operations Manager
Overview: Led operations for a heritage site, including its transformation during critical transitions.
Challenges: Navigating COVID-19 restrictions, financial sustainability, and aligning operations with long-term goals.
Solutions: Developed updated business and operational plans, secured grant funding, and fostered community partnerships.
Results: Maintained operations, safeguarded staff employment, and preserved the ranch’s heritage significance.